Once you have found your soon-to-beloved piece in our catalogue, click on it. You will get the option to choose the gem but also the metal. The jewelry's picture and the price will therefore be updated to finalize your choice in line with your taste and your budget.
You can enjoy creating your favourite piece and rely on us to handcraft it, with a guarantee of jewelry quality's expectation by only 3-4 weeks.
Yes, don't hesitate to contact our client service who will happily help you to choose your jewelry. An attentive expert will listen and guide you to the best choice.
Our jewelries are currently only available online. However, please note that you can benefit from our exchange or refund policy within 15 days from the date you received your order to proceed.
Therefore, you can try your order at home.
We handcraft our jewelry upon request and they are all custom-made. If your size is not displayed, please contact our client service.
We will help you with your query
If you don't know your finger's size, many options are possible. Follow this link to learn more: Choose your size →
By the way, don't panic if you got the wrong ring size: please contact us within 15 days after you received your order, and tell us which size suits you better. We will explain how to ship back the item in order to proceed to the exchange.
All of our gemstones are natural, meticulously selected by our gemologist to always get you the best quality, with the most shimmering cut, glistening and colorful.
It is challenging to precisely define the origin of the stones and also the conditions in which they have been extracted. However, we are continuously improving the traceability of our gemstones to ensure the most ethical source possible. We invite you to read our Ethics Chart by clicking here.
Place your order
To use a promo code, you need to enter the code in the dedicated field at checkout. Learn more about the process by clicking here.
We accept payments by debit or credit card, Visa and Mastercard, American Express, Paypal and Apple Pay.
Our card payment system is secure by SSL certificate, the encryption protocol is the most popular and reliable. Your payment details are therefore directly encrypted but also routed without going through our website. Therefore, don't be alarmed, we do not stock any of your payment details.
We are based in France and we currently only accept payments in euro.
However the indicated prices on the website in other currencies than Euro are automatically updated based on the current rate.
The difference between the stated sale price and the amount paid is therefore much less or not at all. Extra fees could be charged by your bank. We advise you to contact them for further information.
Yes, we offer installment payment free of extra fees with the possibility to choose your payment terms. You can therefore choose to schedule up to 3 months interest free (with a minimum payment rate on the day of your order at 33.33%)
We offer 2 shipping options:
For orders lower than 150€, we offer shipment with the classic priority tracking mail option. However, you can also choose the Colissimo option delivered against signature, this service can be addionnally selected at checkout.
For orders superior than 150€, the Colissimo option will be authomatically offered and delivered against signature.
We provide a free worldwide shipping and no extra fees will be charged concerning the European economic area ( EEA ).
That is :Germany, Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Spain, Estonia, Finland, France, Greece, Hungary, Ireland, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Norway, Holland, Poland, Portugal, Czech Republic, Romania, Slovakia, Slovenia, and Sweden.
For the rest of the world, extra fees related to the customs could be charged at delivery ( this could differ according to the country, in doubt, we recommend you to contact your local customs’ service ).
According to the chosen jewelry which will be handcrafted following your order's request, our shipping timeline reaches 4 weeks in general. Therefore, it will take 5 to 6 weeks to receive your order. The jewelry in stock will be delivered under 7 working days.
You will receive an email containing your tracking number once your order has been shipped. You will therefore be able to track it in real time until the delivery. Please note that you might experience a 24 hours delay to follow up with the tracking of your order.
After Sales Service
In the case that your order has been lost by the mail service, you can require a new shipment (free of charge) or get a full refund by contacting our client service.
We are sorry you did not like your Anoli creation. Please reach out to our client service within 15 days following the delivery date of your order.
We will help you place the return of your order and proceed to the total refund of it. Shipping costs will be at your charge.
In the case of an exchange, please reach out to our client service within 15 days following the date of your order.
We will help you place the exchange and proceed with the choice of another item without extra fees. You will only be charged for shipping costs.
We can offer you adjustment to fit as far as practicable. Some of our creations can not support adjustment to fit. In that case, we will proceed to a standard exchange.
For a query, please reach out to our client service within 15 days following the delivery date of your order.
We will help you to place your return and proceed to the fitting adjustment or to place the exchange of your order without extra fees. You will only be charged for the shipping costs.
We recommend you to reach out to our client service, we will answer you as soon as possible and help you to find the best option to make you happy as far as practicable.